Frequently Asked Questions

We ship to various countries. The countries currently available for shipping are listed during the ordering process and on our shipping page.

Delivery time depends on the destination country and product availability. The estimated delivery time is listed for each product.

Shipping costs depend on the destination country and the order total. We offer free shipping within Switzerland for orders of CHF 80.00 or more, and to Germany and Austria for orders of EUR 150.00 or more. If the order total is below these amounts, the shipping costs will be clearly displayed at checkout. Different shipping costs may apply for rental equipment or bulky shipments.

The available payment methods are displayed at checkout and may vary depending on the country of delivery.

Yes. Once your order has been shipped, you will receive a tracking number, provided that tracking is available for the selected shipping method.